Please send service requests to service@bcti.com.
For emergency service, call 423.283.0543 and ask for the Service Desk. If calling after hours or on weekends/holidays please leave a voicemail message including your contact phone number and our on-call Engineer will contact you.
BCTI will be observing these 2022 holidays:
- Monday, September 5, 2022 (Labor Day)
- Thursday, November 24 & 25, 2022 (Thanksgiving), 2022
- Friday, December 23 & 26, 2022 (Christmas)
BCTI will be observing these 2023 holidays:
- Monday, January 2, 2023 (New Years Day)
- Monday, May 29, 2023 (Memorial Day)
- Tuesday, July 4, 2023 (Independence Day)
- Monday, September 4, 2023 (Labor Day)
- Thursday and Friday, November 23 & 24 (Thanksgiving Holiday)
- Friday, December 22, 2023 (Christmas Eve observed)
- Monday, December 25, 2023 (Christmas Day)