Service Requests

Please send service requests to service@bcti.com.

For emergency service, call 423.283.0543 and ask for the Service Desk. If calling after hours or on weekends/holidays please leave a voicemail message including your contact phone number and our on-call Engineer will contact you.

BCTI will be observing these upcoming holidays:

2017

  • Monday, December 25, 2017
  • Tuesday, December 26, 2017

2018

  • Monday, January 1, 2018
  • Monday, May 28, 2018
  • Wednesday, July 4, 2018
  • Monday, September 3, 2018
  • Thursday, November 22, 2018
  • Friday, November 23, 2018
  • Monday, December 24, 2018
  • Tuesday, December 25, 2018