Service Requests

Please send service requests to service@bcti.com.

For emergency service, call 423.283.0543 and ask for the Service Desk. If calling after hours or on weekends/holidays please leave a voicemail message including your contact phone number and our on-call Engineer will contact you.

BCTI will be observing these 2021/2022 holidays:

  • Friday, January 1, 2021
  • Monday, May 31, 2021
  • Monday, July 5, 2021
  • Monday, September 6, 2021
  • Thursday, November 25, 2021
  • Friday, November 26, 2021
  • Friday, December 24, 2021
  • Monday, December 27, 2021
  • Friday, December 31, 2021