Service Requests

Please send service requests to service@bcti.com.

For emergency service, call 423.283.0543 and ask for the Service Desk. If calling after hours or on weekends/holidays please leave a voicemail message including your contact phone number and our on-call Engineer will contact you.

BCTI will be observing these 2022 holidays:

  • Monday, September 5, 2022 (Labor Day)
  • Thursday, November 24 & 25, 2022 (Thanksgiving), 2022
  • Friday, December 23 & 26, 2022 (Christmas)