Service Requests

Please send service requests to service@bcti.com.

For emergency service, call 423.283.0543 and ask for the Service Desk. If calling after hours or on weekends/holidays please leave a voicemail message including your contact phone number and our on-call Engineer will contact you.

BCTI will be observing these 2019/2020 holidays:

  • Thursday, November 28, 2019
  • Friday, November 29, 2019
  • Tuesday, December 24, 2019
  • Wednesday, December 25, 2019
  • Wednesday, January 1, 2020
  • Monday, May 25, 2020
  • Friday, July 3, 2020
  • Monday, September 7, 2020
  • Thursday, November 26, 2020
  • Friday, November 27, 2020
  • Thursday, December 24, 2020
  • Friday, December 25, 2020