Please send service requests to service@bcti.com.
For emergency service, call (423) 283-0543 and ask for the Service Desk. If calling after hours or on weekends/holidays please leave a voicemail message including your contact phone number and our on-call Engineer will contact you.
BCTI will be observing these 2024 holidays:
- Monday, May 27, 2024 (Memorial Day)
- Thursday, July 4, 2024 (Independence Day)
- Monday, September 2, 2024 (Labor Day)
- Thursday and Friday, November 28/29, 2024 (Thanksgiving Holiday)
- Tuesday and Wednesday, December 24/25, 2024 (Christmas Holiday)