Unified Communications—IP Telephony and TelePresence

BCTI has supplied multiple city and county municipalities, and business stretching across North America with Unified Communications. As a premier certified partner with a specialization on advanced unified communications, BCTI is well-qualified to provide the best communication solutions available.

  • Unified Communications Applications
  • Voice Services (Call Control)
  • Communications Gateways
  • Telephony Extensions


Unified Communications Applications

Stay connected and productive with messaging, presence, enterprise social, and application development.

Cisco Jabber

  • Ready collaboration from any workspace with unified communications applications
  • Easy access to presence, IM, voice and video, voice messages, desktop sharing, and conferencing
  • Consistent user experience across devices – PC, Mac, iPhone, iPad, Android, Nokia, Blackberry

Cisco Unity Connection

  • Access to voice messages anytime, anywhere, on any device
  • Highly secure, scalable, and reliable solution
  • Flexible deployment options; reduced TCO

Cisco WebEx Meetings

  • Meet with anyone online to present, share, and collaborate
  • Organize and manage all meeting activities, and easily share files
  • Accelerate business results, increase team productivity, and lower costs
  • Use on multiple platforms and mobile devices


Voice Services
Unified communications call-control platforms deliver the right experience to the right endpoint.

Cisco Unified Communications Manager

  • Simplified voice systems can help cut costs and simplify provisioning and maintenance
  • Comprehensive communications can help people collaborate more effectively
  • Embedded software capabilities advance mobility to help increase productivity, anywhere, on any device
  • Flexible deployment models align to your organization’s needs

Cisco Business Edition 6000

  • Affordable, advanced unified communications and collaboration for up to 1000 users and 50 sites
  • Simplified deployment, management, and maintenance
  • Support for multiple applications on one virtualized platform
  • Scales with company growth; protect up to 99% of investment in all hardware, software, and licenses

Cisco Unified Communications Manager Express

  • Simplified transition from legacy telephony systems for enterprise branch offices
  • Customizable, affordable, simple-to-deploy, and scalable branch solution
  • Localized call control, mobility, and conferencing plus data applications on Cisco Integrated Services Routers


Communications Gateways

Flexible platforms provide unified communications services for all types of gateway and session-border-control deployments.

Cisco Expressway

  • Offers Advanced collaboration gateways for Unified Communications Manager
  • Access all your collaboration workloads securely outside the firewall; – No VPN needed
  • Expand your reach with B2B, B2C, mobile, and teleworker collaboration
  • Connects users to Collaboration Meeting Rooms

Cisco Unified Border Element

  • Connect voice and video from the enterprise network to service provider SIP trunks through a session border controller
  • Excellent interoperability with Cisco products, third-party PBXs, and service providers
  • Centralized, distributed, and hybrid deployment options

Cisco TDM Gateways

  • PSTN, PBX, and analog device connectivity
  • Excellent interoperability with Cisco products, third-party PBXs, and service providers
  • Deployed on Cisco 2900, 3900, and 4000 Series Integrated Services Routers

Cisco VG Series Gateways

  • Device support in Cisco and third-party unified communications deployments
  • Support for traditional analog phones, faxes, modems, and voicemail systems
  • Distributed or centralized deployment through low- and high-density gateways


Telephony Extensions
Cisco offers add-on solutions beyond our core functionality to address additional customer requirements.

Cisco Unified Attendant Consoles

  • Console operator can quickly receive and dispatch incoming calls efficiently
  • Intuitive, personalized call handling can enhance customer satisfaction and responsiveness
  • Multiple deployment models are available